PRIVACY POLICY

1 PURPOSE OF THIS PRIVACY POLICY

1.1 The privacy of users of www.melrob.com (the “Website”) is important to us.  As part of the normal operation of our services we collect and, in some cases, disclose information about you which may include personal data.  We process personal data only in strict compliance with the Data Protection Act 1998 and associated legislation.

1.2 The purpose of this Privacy Policy is to describe what information we collect about you and how that information might be used.  This Privacy Policy is incorporated into and subject to the terms of the Website Terms (the “Terms”).

1.3 We will be happy to answer any enquiries from you regarding this Privacy Policy, the personal data we hold about you or the use we make of it please either email us at info@melrob.com, or write to us at:

The Data Protection Compliance Officer:

Melrob Limited
1, Maidenbower Office Park
Balcombe Road
Crawley
West Sussex
RH10 7NN 

If you wish to know more about your rights, please visit the Information Commissioner’s site at www.informationcommissioner.gov.uk.

2 WHAT PERSONAL INFORMATION DO WE COLLECT AND USE?

2.1 When using the Website, you may encounter areas where you may be asked to enter personal information.  Such information will only be used for the purposes for which it was collected, for any purposes specified at the collection point and in accordance with this Privacy Policy.

2.2 If you are a registered member of the Website (“Subscriber”), we will collect and hold information about you which you voluntarily share with us when you apply to become a Subscriber.  The personal information collected by us may include your full name, user name, company, password, (e-mail) address, postal address, country and phone numbers, but may also include additional information necessary to provide you with the service you request, for example your credit card details, or other information about yourself, your preferences that you voluntarily share with us. 

2.3 We aim to meet high standards and our policies and procedures are, therefore, constantly under review.  From time to time we may change our security and privacy policies.  Accordingly we recommend that you check this page periodically in order to review our current policies.

2.4 You may update or correct your personal information by emailing us at info@melrob.com.  Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. 

3 COOKIES

3.1 When you visit the Website, we will automatically track certain usage information.  For this purpose we place cookies on your computer.  A cookie is a computer file which we send to your computer and that your computer sends back to us each time you make a request from the Website.  Cookies help us recognise you when you visit the Website again.  This usage information is used to enable us to understand how the Website is navigated and used.  Please note: most Internet browsers automatically accept cookies, but you can instruct your browser not to accept cookies.  If you decide not to accept our cookies, we will still enable you to access and use the facilities on the Website

3.2 For further information on cookies and how to switch them off see www.allaboutcookies.org.

4 ADVERTISERS AND MARKETING

4.1 The Website may provide links to other websites. When you click on one of these links, you are leaving the Website and entering another website that we do not control and for which we are not responsible. You should carefully review the privacy policy on any other website that you visit as that privacy policy will apply to your visit to that website and it may differ from our Privacy Policy.

4.2 From time to time, we may use your contact details to let you know about other services and products we provide and to provide news about our business.  If you do NOT wish your contact details to be used for this purpose, please contact us immediately by emailing info@melrob.com.

4.3 We may disclose or sell your personal data to any trusted business partners in order to allow them to help us provide improved services and products to you or to enable them to market or sell services or products to you which we think may be of interest to you.  If you do NOT wish us to disclose your personal data to third parties for any of these purposes, please contact us immediately by emailing info@melrob.com.

4.4 Please note that we retain the right to contact you about matters relating directly to the services for which you have subscribed and/or information which you have requested.

5 CONSENT

5.1 By accepting the Terms or by using the services on the Website, you consent to the collection and use of your personal data by us for the purposes outlined above and for any other purpose which is reasonably necessary for the provision or proper administration of the Website service. 

5.2 You agree that your personal data may be transferred to countries outside the European Economic Area for the purposes described above to countries which may not provide legal protection of personal data equivalent to the level of protection within the United Kingdom.

5.3 If you do not wish your personal data to be used in the manner set out in this statement or the Terms please exit the Website immediately and do not use the Website in the future.